Who We Are
Training Plus Consultancy brings together a number associates who are expert in their relevant and related fields. This enables us to offer our clients a comprehensive range of value added services. Our principal consultants are: Lynda Hance and Rachel Hicks.
Lynda Hance DMS Cert.CIH
Lynda Hance has over 10 years housing management experience at senior management level. She is a Board Member of the Chartered Institute of Housing, London Regional Board and a Trustee of an environmental charity. Lynda has extensive housing experience and enthusiasm for training which combine well with her skills in planning and running both ongoing and one-off training courses and projects. Lynda is an Associate Trainer with several housing consultancies; she has designed and delivered training and run-in house training courses on a range of housing and personal development topics for various organisations. Lynda teaches CIH Certificate courses, and has written several workbooks for distance learning courses. |
Lynda has facilitated face to face and telephone focus groups of leaseholders, tenants and staff, assessed staff and organisational training needs, conducted a tenant options study and improved customer care standards within a landlord organisation. She has written a number of publications which are available on this web site.
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Rachel Hicks
Rachel provides services in support of personnel and human resources and is often called for by clients to provide management development programmes and one-off management skills training sessions. A professional human resources manager with expertise in recruitment, training and development, she also has excellent project management and administrative skills. Rachel is a good communicator and effective motivator with a commitment to excellence, with a wealth of experience in managing large multi-cultural teams, liaising with Trades Unions. |
Rachel's key skills include:
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